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Admin ProblemsThis is a troubleshooting page for problems that occur while using admin pages only. For other problems see Troubleshooting.
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Problem Template
Symptom or Error message (Problem Template)- Tikiwiki Version:
Description of Problem Solution 1Description Solution 2Description -
- Symptom or Error message - Cant change admin password
Description of Problem Cannot change Admin password from default using general admin settings. When 'Change Password' is selected, page simply refreshes. I have managed to change password in SQL database as per same instructions for 'Lost Password' but this has had NO effect.. ie, login password for admin is still admin. Please Help! Solution 1Description Solution 2Description - Problem Template
Symptom or Error message - Need cookies enabled, but they already are.
- Tikiwiki Version:1.9.7 Sirius
Description of Problem - Admin cannot login! Please help! Need work around to login script to get into system to change/fix error. Thanks. Solution 1Description Solution 2Description -
Symptom or Error message - added new module in Admin:Modules, now no pages will load- Tikiwiki Version:1.9.7
Description of Problem - I was following the advice of this link: http://doc.tiki.org/tiki-index_raw.php?page_ref_id=3002
Solution 1Hello, faithfin This is not an uncommon problem, that a bad module causes a smarty error which crashes your site. You will likely have to unbreak your site by going into the database and deactivating the module - then fix the error in the module code. Please advance this problem to dev.tiki.org, and/or request help on the tikiwiki listserve: tikiwiki-devel at lists.sourceforge.net please also flag any documentation bugs which caused this error. hopefully these type of problems will be fixed in tiki 1.10
Solution 2Description -
Turned on "Store session data in database" and now can't Login.- Tikiwiki Version: 1.9.10
I went to Admin Home > General > and then clicked on the checkbox for "Store session data in database". When I saved, I received a message "session_db enabled" and then was promptly locked out, and cannot login! I'm hoping I can change something via the cPanel? But I don't know where to look or how to change the setting. The problem is with Tiki3, but I duplicated the problem with an empty Tiki4 page. Thanks in advance for any help! Ditto:
Solution 1: Attempted to reset admin password but did not solve problemDescription
Solution 2: Success: Reset value of "Store session data in database"to nDescription
Solution 3: Tiki4 - Success: Reset value of session storage optionDescription
- Symptom or Error message (OpenID Failure)Failure: OpenID authentication failed: Server denied check_authentication Tikiwiki Version: 2.4 & 3.0 (using php version 5)
Description of Problem: This site was running fine with multiple accounts using the OpenID to log-in with and to request accounts with. Decided to try out the final release of 3.0 and completed deleted the database and files to reload fresh with 3.0. Had to have my provided change from php 4 to php 5 for 3 to install. Everything worked fine except could not use OpenID to log-in or register a new account. Received errors similar to this one. Reinstalled again with 2.4 and no change. Had the site restored to php 4 using 2.4 and the OpenID started to work again. It would seem something is different with php 5 verses 4 that causes the OpenID process to fail. I use My Open ID (http://myopenid.com) for my open IDs.
Description of Problem Unable to login after installation (on hostgator host for site). Have tried modifying the MySQl database, using email to reset password, etc. Problem appears to be realted to session ids in PHP — after adding another user to users_users (including the hash) I get a page "Change password Enforced" that shows the username with the appended session id, ie. "myusername?SSID=<long session id spec>". Help! Can't use tikiwiki at all until this is resolved! Solution 1
Solution 2
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