History: Mautic
Preview of version: 3
Mautic
New in Tiki25, Mautic is an open source marketing automation software. This means that it is a technology whose code is accessible and owned by the entire community. It is a cloud-based automated digital marketing software; which allows companies to listen to their customers and interact directly with them.
Why Mautic in Tiki?
Requirements
To follow the procedures on this documentation make sure you have:
- A Tiki Instance
- A Mautic Instance
Setup
You can have Mautic working in Tiki in two steps:
Into Mautic Instance
Note: You don't need this step if you don't want to embed a Mautic form in Tiki.
If, for example, the goal is just to track the activities carried out by the user of the instance, you can go directly to the next step.
In Mautic, there is not much to do; here you create the form(s) you need to collect data from your Tiki instance and save it in Mautic.
To do this, go to Components->Forms->New; then create a form of your choice (standard or campaign), then put in it all the fields necessary for data collection.
All that remains is to integrate this form into a Wiki page.
Into Tiki Instance
Here the goal is either only to trace the activities carried out by the user of the instance, or to integrate the Mautic form into a Wiki page to retrieve the data and then store it directly in Mautic.
So let's start with the first case, which is the easiest to set up (monitoring of activities).
For this to be possible, you just need to make sure that the Tiki instance is connected to Mautic. How to achieve it?
Connect Tiki to Mautic
It's even the first thing to do to use Mautic in Tiki. To connect Tiki to Mautic go to Control Panel-> Advanced-> Mautic Automation. Or go directly to the tiki-admin.php?page=mautic page.
On this page you will:
- Fill in the Mautic URL: the domain on which your Mautic instance is hosted.
- Tracking Script Location: This is where you want the mautic script to be inserted (either between the <head> tags or before the closing </body> tag). If you don't want to track visitor activities, then select the third option
- Credentials: fill in the credentials allowing Tiki to connect to your Mautic dashboard.
Now that you have completed these fields and checkboxes, your Tiki should already be connected to Mautic and ready for tracking (unless you checked the third option).